Effective Date: September 16, 2026. These Terms of Service ("Terms") govern your use of leadtextback.com (the "Site") and any communications, including SMS text messages, with Lead Text Back ("we," "us," or "our"), an assumed name of Hence Enterprises LLC. By using our Site or opting in to receive text messages from us, you agree to these Terms. Eligibility: You must be at least 18 years old to opt in to receive text messages from us. Services: We provide missed-call text-back and lead follow-up automation services to local service businesses. Text Messaging Program: By submitting your phone number through our website opt-in form, you consent to receive automated and manual text messages from us related to your inquiry, appointment scheduling, and our services. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP, or get help by replying HELP. Consent to receive text messages is not required as a condition of purchasing any goods or services. Carriers are not liable for delayed or undelivered messages. Acceptable Use: You agree not to use our Site or messaging services for any unlawful purpose or to submit false contact information. No Guarantee: While we strive to provide reliable service, we do not guarantee uninterrupted availability of our Site or messaging systems. Limitation of Liability: Lead Text Back and Hence Enterprises LLC are not liable for indirect, incidental, or consequential damages arising from use of our Site or services, and are not liable for delayed or undelivered text messages caused by your wireless carrier. Privacy: Please review our Privacy Policy at https://leadtextback.com/privacy-policy to understand how we collect, use, and protect your information. Changes to Terms: We may update these Terms from time to time. Continued use of our Site after changes constitutes acceptance of the updated Terms. Governing Law: These Terms are governed by the laws of the State of Texas. Contact Us: Lead Text Back (Hence Enterprises LLC), 3000 Custer Rd ste 270-179, Plano, TX 75075. Email: [email protected]. Phone: (469) 596-3313.